Institutional emails

Managed by the Internal Communications team, institutional emails are used to communicate urgent updates and important messages to all staff and/or all students.

Institutional emails typically cover University-wide announcements; for example:

• important organisational updates and changes;
• health and safety messages;
• major events;
• and formal staff and student surveys and consultations.

At Queen's, we are committed to minimising the use of all-staff and all-student emails because if we send out too many – and on subjects that seem unimportant or irrelevant to many staff or students – recipients will not read them. 

Emails to all staff and/or students should therefore be limited to high-level or urgent issues.  

What support does the Internal Communications Team provide? 

The Internal Communications Team will provide editorial input and work in partnership with you to optimise your messaging for the relevant audience(s).

We will also consider whether any other channels need to be deployed for your message; manage the clearance process; and issue the email when approved.

How can I place a request for an email to all staff and/or all students?

Place your request using the online form.

Please place your request as early as possible to allow sufficient time for the editorial and clearance processes to take place.